Frequently Asked Questions

Everything you need to know about shopping with URIEL

What is the standard shipping time for orders?

We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return and exchange policy?

If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. The items must be in their original condition, unworn, and with all tags attached.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.

Are URIEL products ethically made?

Yes, we are committed to sustainable and ethical fashion. We work closely with our manufacturers to ensure fair labor practices and utilize high-quality materials built to last.